Outage Management
For utility companies, outages can mean lost revenue, a potential public relations
nightmare and possible regulatory action. Panasonic Toughbook® mobile computers
running utility-specific software can mitigate outage issues and help restore service
sooner.
Storms, fires, earthquakes and accidents often lead to utility outages. It is under
these already trying conditions that utilities must locate the source of the outage
as quickly as possible, and dispatch crews to restore service. Emergency crews need
immediate access to maps, specs and repair manuals, as well as a steady connection
with the home office. Subjected to harsh environmental elements, the crews' mobile
computer equipment will be tossed, splashed, rained on and dropped — yet must remain
up and running.
When every second counts and failure is not an option, many utilities depend on
Toughbook mobile computers to tackle the most urgent outage management projects
and deliver crucial connectivity. Mobile broadband wireless-enabled Panasonic Toughbook
laptops, using software designed for utilities, provide the maps, service manuals,
and other mission-critical information crews need to restore utility service. Toughbook
mobile computers can take the physical abuse, wet weather, heat and cold, and still
keep running with bright displays that are visible even in direct sunlight. That
means utilities can restore service faster and more efficiently. Less downtime translates
to lower labor costs, enhanced profitability, higher customer satisfaction and better
public relations.
