Wireless FAQ
Gobi is the first multi-mode (CDMA/EV-DO and UMTS/HSPA) embedded wireless solution
for mobile computers, giving users the ability to easily connect to major wireless
carriers. Through the Panasonic® Carrier Selection Application (CSA) software
platform, the need to physically switch out various single-module, carrier-specific
modems to choose a different carrier has been eliminated. Gobi-enabled Toughbook®
mobile computers can access AT&T, Sprint and Verizon Wireless wireless networks
with one wireless device. Using the CSA, users are able to select the best carrier
for any geographic area or switch carriers
With new Gobi™ mobile broadband from Qualcomm®, Panasonic Toughbook mobile
computer users can connect globally using Panasonic's next-generation wireless computers.
(Valid carrier contract required.) Users can take advantage of high-speed 3G mobile
internet networks to increase productivity and reduce downtime, while securing a
reliable connection virtually anywhere a cell phone can be used
The benefits to owning a Toughbook computer with the Gobi module embedded include
having fast, secure, wireless connectivity built-in and the flexibility of changing
major carrier networks without having to uninstall and re-install carrier-specific
modems. On mobile computers equipped with Gobi modems, choosing a wireless carrier
can be done after the computer purchase
AT&T, Sprint and Verizon Wireless in the U.S. all work on a Gobi-enabled Toughbook
computer, as well as a number of major carriers in Europe
a. By using Panasonic's Carrier Selection Application (CSA) users can select a wireless
carrier. The CSA stores all major carrier connection managers on the hard drive
of a Toughbook computer, therefore allowing users to access and select the required
connection manager for each carrier at any time.
b. CSA software can be downloaded from the Toughbook Support site at panasonic.com/toughbook/support. After logging in, select "Downloads". The Panasonic CSA software can be found in the "Mobile Broadband (WWAN) Connection Software" section.
b. CSA software can be downloaded from the Toughbook Support site at panasonic.com/toughbook/support. After logging in, select "Downloads". The Panasonic CSA software can be found in the "Mobile Broadband (WWAN) Connection Software" section.
Before Gobi, global connectivity required multiple SKUs and network cards as well
as complex inventory procedures, making system management a challenge. But, with
Gobi, IT administrators only have to contend with a single SKU for all regions and
no external cards, lowering IT procurement, qualification, support and management
costs.
Using the Panasonic Carrier Selection Application (CSA) software platform, time-crunched system administrators can manage the wireless accessibility of entire fleets of computers based on the preferred carrier for each region. Toughbook mobile computers enabled with Gobi™ mobile broadband will reduce the challenges and hassles of retrieving computer units out in the field simply for the purpose of updating the wireless solution.
Using the Panasonic Carrier Selection Application (CSA) software platform, time-crunched system administrators can manage the wireless accessibility of entire fleets of computers based on the preferred carrier for each region. Toughbook mobile computers enabled with Gobi™ mobile broadband will reduce the challenges and hassles of retrieving computer units out in the field simply for the purpose of updating the wireless solution.
| Region | Frequency Band (Mhz) | Carrier |
|---|---|---|
| North America | 850 | AT&T,Sprint and Verizon Wireless |
| 1900 | AT&T,Sprint and Verizon Wireless | |
| International | 2100 | GSM/3G Networks |
| 900 | GSM/3G Networks | |
| 1800 | GSM/3G Networks |
The business-rugged Toughbook F8, T8 and W8; semi-rugged Toughbook 52; fully-rugged
Toughbook 19 and 30; and ultra-mobile-rugged Toughbook U1, H1 Field, and H1 Health
are available with Gobi-embedded modems.
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Subscriber Identity Module (SIMs) are integrated circuit cards used in Global System
for Mobile communications (GSM) devices (e.g., phones, PDAs, modems) to hold information
for the authorized user. SIMs contains mobile phone number, phone book and registration
information. GSM subscribers have the flexibility to change devices by switching
SIMS between devices
Requirements for international access vary by carrier. Below is an overview of international
wireless access information for AT&T, Sprint and Verizon Wireless.
- For AT&T customers, you will need a SIM card for domestic and international travel. A SIM card for AT&T is currently being included in the box for all Toughbook computers. If you did not receive a SIM you can contact AT&T at 1.866.302.5443 to secure a SIM or for general questions.
- For Verizon Wireless customers there is no SIM card required for domestic service, however for those who signed up for Global Services with international roaming you will need to provision an appropriate SIM card to use this service internationally. To secure a Verizon Wireless SIM, please call 1.888.740.9888 or contact your Verizon Wireless representative.
- For Sprint Worldwide Services visit www.sprint.com/international, (http://shop.sprint.com/en/services/worldwide/worldwide.shtml?ECID=vanity:international ) and click the Chat With Us link on the right. The online rep will assist with acquiring what is needed to keep you connected around the world. A SIM card is required for service in some destinations; see your computer's documentation for location and access instructions for installing a SIM in your computer.
Laptops provide the portability that a desktop computer doesn't, so choosing an
embedded WWAN modem is a natural extension of that choice. Having portability without
sacrificing connectivity means applications and data can travel where needed the
most, all safely and securely
Applications, websites, email and applets are very feature rich and packed with
content. As such, a WWAN embedded modem over today's 3G wireless broadband networks,
combined with Toughbook performance, means office productivity even when away from
the office
A few of the advantages of Toughbook's embedded modem:
- Heat build up generated from PC Air Cards and poorly located WWAN modems in a laptop could lead to software instability. Therefore the WWAN modem in a Toughbook is physically located away from the motherboard. This ensures that any heat generated from the modem is not compounded by the heat from the motherboard.
- The modem itself is only operational when you are connected to the wireless carrier's network, otherwise the modem can be turned off, conserving the battery. PC Air Cards are "hot" as long as they are inserted.
- Because the antenna is internalized in the laptop the overall reception is superior to a PC Air Card. This also ensures that the antenna cannot get lost.
- The warranty of the embedded modem lasts just as long as the Toughbook-3 years. A PC Air Card warranty is typically 90 days to 1 year.
a. Data transmitted over a wireless carrier's network is encrypted with 128 bit
encryption, which is a very secure pathway for data.
b. Wireless carriers offer additional data security measures that can be customized to specific needs. A Panasonic distributor can be contacted to assist in getting additional security requirements established.
b. Wireless carriers offer additional data security measures that can be customized to specific needs. A Panasonic distributor can be contacted to assist in getting additional security requirements established.
A Panasonic distributor will arrange for the activation of the embedded modem. If
the customer who made the laptop purchase already has an account with a wireless
carrier, the service for the embedded WWAN modem will be added to the existing account.
If an account does not already exist, a Panasonic distributor will create a new
account and provide activation details of the service once it begins
a. Mobile device users can enjoy a screen size that's unmatched by portable devices
or wireless phones.
b. 3D mapping, an improved way of orientating users to where they want to go, is easily rendered because of the processing power of the Toughbook laptop.
c. Real time location based service integrates with many field service dispatch/automation applications.
d. Because Panasonic integrates the GPS technology within the Toughbook, there is only one asset to track, one device to install in the vehicle and one warranty needed to protect the investment.
b. 3D mapping, an improved way of orientating users to where they want to go, is easily rendered because of the processing power of the Toughbook laptop.
c. Real time location based service integrates with many field service dispatch/automation applications.
d. Because Panasonic integrates the GPS technology within the Toughbook, there is only one asset to track, one device to install in the vehicle and one warranty needed to protect the investment.
WiFi enabled computers utilize a local wireless modem for connection to the internet
and email instead of relying on traditional cabled network systems to be connected.
This allows laptop users to always be connected to a network without the need to
be physically docked or plugged in for access. Many office setting today have replaced
traditional cabled network systems with WiFi. A WiFi network can also be set up
at home enabling laptop users to be connected from anywhere in their home
These are places where a WiFi enabled Toughbook can be used to access the internet,
email, etc. Normally access to Hot Spots is provided free of charge to patrons of
a business that provides access
Bluetooth allows a laptop to connect wirelessly to peripheral devices like cameras,
printers, phones or headsets, instead of being plugged in. Bluetooth is capable
of making these connections for a range of approximately 10 meters
Panasonic recommends Windows 8.
