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Panasonic Automotive Systems Company of America respects the privacy of all customers and places top priority on protecting and safeguarding any information collected via our website.
Therefore we have decided to temporarily discontinue the use of our automated "Contact Us" form.
However, should you have questions about Panasonic or
Panasonic products, we encourage you to review the following
resources:
For questions concerning Panasonic, the Panasonic name brand
or any Panasonic consumer products, please visit
http://www.panasonic.com.
For general product support, please visit
http://www.panasonic.com/support/ or call us at 800-211-PANA
(7262). Hours of operation are Monday - Friday 9:00 a.m. - 9:00
p.m. EST Saturday and Sunday 10:00 a.m. - 7:00 p.m. EST Open on
Holidays except Christmas day.
For questions concerning industrial products please visit
http://www.panasonic.com/VoiceOfCustomer/Scripts/OEMCustomerSupport.asp.
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How can I obtain technical specs, service manuals, wiring diagrams,
etc for my Panasonic manufactured product?
 PASA
produces and sells automotive electronics directly to OEM’s (Original
Equipment Manufacturers) and dealerships only. As such we are unable to
provide technical specifications, service manuals or schematics of any
of the units we produce.My vehicle is under warranty and I need
service on my Panasonic audio product. Where should I go?
All vehicles under warranty should be taken to your nearest dealership
for service. The dealer will determine if a repair is necessary and how
it should be handled.
My vehicle is out of warranty and I need service on my Panasonic
audio product. Where should I go?
Although your vehicle may be out of warranty, your nearest dealership
will still be able to provide diagnostics and then check PASA's service
network to determine if a replacement is available.
How can I purchase a replacement audio unit for my vehicle?
PASA produces and sells automotive electronics directly to OEM’s
(Original Equipment Manufacturers) and dealerships only. As such we are
unable to resale units to individuals or unauthorized organizations.
Replacement units would need to be purchased through your nearest
dealership.
I have lost the security code for my Panasonic product. How can I
obtain a replacement?
Please contact your nearest automotive dealership. PASA is unable to
supply this code directly to consumers.
Where can I find more information about the ELS brand or find DVD
audio titles?
Please visit
http://www.elssurround.com/ to learn more about this exciting
product.
To find great titles available on DVD audio please visit
http://www.elssurround.com/links.asp.
How do I submit an application for employment or check the status
of an application I submitted?
Please visit Panasonic's career's site at
http://www.panasonic.com/careers
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